Privacy Policy

Privacy Policy for AC Needlework

 

AC Needlework (“AC Needlework”, “we”, “us”, “ours”) respects and values your privacy. We take protecting your privacy seriously.  The following policy explains what information about you is collected and how it is used when you transact business, use our services, visit our website and interact with us.

 

What Personally Identifiable Information Do We Collect?

We collect the personal information you provide directly to us.

For example, we collect information when you create an account, make a purchase, subscribe to our e-mail list, leave comments on our website, request customer support, or otherwise communicate with us. 

The types of information we collect may include your name, mailing/billing address, e-mail address, and phone number.

We never see your credit card or any other payment information because we use PayPal as our payment processor.

 

Automatic information collected

Log Information – We collect log information about the use of our services, including your Internet Protocol (IP) Address, times you accessed our website, pages viewed, web browser, and links clicked.

 

 

What Do We Use Your Personal Information For?

Process & Deliver Your Purchase – When you purchase one of our digital products, we request your name & billing address to determine if we must charge you sales tax.  We collect your e-mail address in order to be able to notify you that your digital product is available for download and to communicate with you regarding your order.  

Note: You will never receive marketing material from the information you give us when you purchase our products or access our free products.

You may wish to create an account with us to use for future purchases.  Remember, you control and are responsible for this account.  Be sure to create and keep a strong password for this account.

 

Marketing Information -  We use MailChimp for our marketing communication.  When you receive communication from our e-mail list it is because you have signed up for our e-mails.  We use a double opt-in process, which verifies that you want communication from us.  Mail Chimp privacy policy - https://mailchimp.com/legal/privacy/ 

We refer to our e-mail subscribers as members of the AC Needlework Community.   When you subscribe to our email list you will receive access to exclusive offers as described in an e-mail, news and updates from AC Needlework, and other educational information about needlework. 

If at any time you do not want to receive our marketing information, use the “unsubscribe” button at the bottom of the e-mail or contact us directly.

We also use your information to improve our website and improve customer service.

 

 

How Do We Protect Your Information?

We collect the minimum amount of information which is reasonably needed to provide our services to you. This information is kept on secure servers for as long as is reasonably necessary for legitimate business purposes or is required by law. 

Our website has an SSL Certificate (secure).  See the “https:// “and the secure icon in your browser.

We use PayPal as our payment processor.  Payments are not processed through our website. We never see your credit card number. Pay Pal privacy policy - https://www.paypal.com/us/webapps/mpp/ua/privacy-full

It is your responsibility to use secure passwords for your account and to keep your account information up to date.

We do not and will not sell or trade your information with anyone else.

Our patterns and e-books are delivered as PDF documents.  These are readable through any PDF reader, such as Adobe Acrobat Reader.  Our PDF documents are secured for printing only.

 

Our Service Providers

We use IndieMade to power our website.  It operates and stores data on secure servers.  IndieMade privacy policy -https://www.indiemade.com/policies/privacy-policy

We use MailChimp for our marketing communication.  MailChimp privacy policy - https://mailchimp.com/legal/privacy/

 

Cookies

A cookie is a small file of text sent by a web site to your web browser or your computer, if you agree.  These cookies are used to help our service providers to run the website, make it possible for you to log into secure areas of the website, store shopping cart contents, and help us analyze how our website is performing.

We do use necessary cookies to make our website run properly and smoothly for you.

By continuing to browse the site, you are agreeing to our use of cookies.

Sometime third-party cookies may be set on websites.  We do not control the operation of any of them.  Cookies on our website may include:

Google Analytics – We use Google Analytics to collect data about how our website is used.   This data does not contain your personal information.  Google Privacy Policy - https://support.google.com/analytics/answer/6004245?hl=en

Share This – The share buttons on our website are supported by the Share This service.  Share This Privacy Policy - https://www.sharethis.com/privacy/

You can block cookies by using the settings on your browser. However, if you block all the cookies, you may not be able to use all parts of our website.

 

Social Media

AC Needlework is active on Facebook, Instagram, and Pinterest. We have buttons on our website that allow you to share information to these social media platforms.  Be mindful that each of these platforms has their own privacy policies.

 

Links to Other Sites

Sometimes links to other websites will be on our website.  For example, our blog post may link you to another website as a reference for information in the post.

Remember the privacy policies for these other websites are different from AC Needlework’s privacy policy.  Be sure to consult the other websites’ privacy policies before you take action on those other websites.

 

Legal Disclaimer

AC Needlework is based in the United States and the information we collect is governed by U.S. law.  By accessing or using the services of AC Needlework or providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

AC Needlework reserves the right to disclose your personal information as required by law if we believe that we must disclose your information to protect our rights, protect your safety or the safety of others, investigate fraud and/or comply with a subpoena, court order, or any other legal process served on our website.

 

Your Consent

By using our site, you consent to our privacy policies outlined in this document.

 

Privacy Policy Changes

As it becomes necessary to change or amend our privacy policy, we will note the change by date at the bottom of this policy.

 

Contact Us

You control and can access  your data.  Contact us to see what information we have about you, if any, change or correct your data, or to tell us to delete any data we may have about you.

If you have questions regarding our privacy policy or about the private information you have given us, please contact us at:

Website - https://www.acneedlework.com/contact

E-mail - anne@acneedlework.com

 

 

 

Policy Date:  May 20, 2018

© Copyright  2018 Anne Cole.  All Rights Reserved.